Last updated: 10/09/2025
Allgood Farm (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website allgoodfarm.co.uk, purchase from our online shop, or otherwise interact with us.
1. Who We Are
Allgood Farm is a UK-based business producing sustainable, small-batch feeds and artisanal garden supplies.
- Business name: Allgood Farm
- Website: allgoodfarm.co.uk
- Contact email: hello@allgoodfarm.co.uk
- Postal address: Unit A2 Gledholt Business Park, Allen Row, Huddersfield, HD1 4SB
For the purposes of the UK General Data Protection Regulation (UK GDPR), we are the data controller of your personal information.
2. Personal Data We Collect
When you use our website, we may collect the following types of data:
- Identity Data: Name, username, or similar identifiers.
- Contact Data: Email address, billing/shipping address, phone number.
- Transaction Data: Details about orders, payments, and products purchased.
- Technical Data: IP address, browser type, device information, operating system, and usage data (via cookies and analytics).
- Marketing & Communications Data: Your preferences in receiving marketing from us.
We do not collect or process special category data (e.g., health information) or children’s data knowingly.
3. How We Use Your Data
We use your personal data for the following purposes:
- To process and deliver your orders.
- To manage your customer account.
- To communicate with you (e.g., order updates, customer support).
- To process payments and prevent fraud.
- To improve our website and services.
- To send you marketing emails (only if you have opted in).
- To comply with legal and regulatory obligations.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contract: Processing necessary to fulfil an order or provide a service.
- Legal obligation: Complying with HMRC or other regulatory requirements.
- Legitimate interests: Improving our services, preventing fraud, ensuring site security.
- Consent: For marketing communications. You may withdraw your consent at any time.
5. Sharing Your Data
We may share your data with:
- Payment providers (e.g., PayPal, Stripe) to process payments.
- Delivery couriers (e.g., Royal Mail, couriers) to ship your orders.
- IT & service providers who host our website, analytics, and payment systems.
- Legal or regulatory authorities if required by law.
We do not sell or rent your data to third parties.
6. International Data Transfers
Some of our service providers may process data outside the UK/EEA. In such cases, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.
7. Data Retention
We retain your personal data only as long as necessary:
- Order and account information: kept for 6 years to comply with tax and accounting obligations.
- Marketing data: kept until you unsubscribe or withdraw consent.
- Technical data (cookies/analytics): retained as per our Cookie Policy.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data (“right to be forgotten”).
- Object to or restrict processing.
- Request transfer of your data (data portability).
- Withdraw consent (where processing is based on consent).
To exercise your rights, contact us at hello@allgoodfarm.co.uk.
9. Security
We use appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and limited access controls.
10. Cookies
We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. For details, please see our separate Cookie Policy.
11. Complaints
If you have concerns about how we handle your data, please contact us first at hello@allgoodfarm.co.uk.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date.